Srinivasa

Help

FAQ

Common questions about deposits, withdrawals and game rules.

01How do I sign up?

Download the app, enter your mobile number, verify the OTP, and set a 4-digit MPIN. Takes under a minute.

02How do I deposit?

Inside the app → Wallet → Add Money. Pay via UPI to our active deposit handle and your wallet credits automatically within minutes.

03How long do withdrawals take?

Withdrawals are automatic and land in your bank or UPI within 5 minutes 95% of the time. Maximum 24 hours during banking holidays.

04Minimum deposit / withdrawal?

Minimum deposit ₹100. Minimum withdrawal ₹500. Maximum withdrawal per day ₹1,00,000.

05Can I bet on multiple markets simultaneously?

Yes. Each market has its own open/close timings. Bet on as many as you like as long as each is in its open window.

06How are results declared?

Our results team declares each market's open and close pana within seconds of the official close time. Results sync instantly to the app and the website charts.

07What if I lose my MPIN?

Tap Forgot MPIN on the login screen. We OTP-verify your registered mobile and let you reset.

08How do I get help if something goes wrong?

Tap WhatsApp on the website or use Chat Support inside the app — a real agent will pick up within minutes, 24×7.

09Can I refer friends?

Yes. Each user gets a unique referral code. When your friend signs up and makes their first deposit, you both get a bonus.

10How do I pause my account?

Inside the app → Settings → Responsible Gaming → Self-exclusion. Or message support and we'll do it for you immediately.